Self-Help Knowledge
Base Articles

 

Link-Live Cloud Service

Web Proxy Support & White-Listing (Link-Live)

Web Proxy Support & White-Listing for connectivity to Link-Live.

Video Tutorial Series (Link-Live)

Tutorial videos on how to use features within Link-Live.

How do I Sign In and Claim my device? (Link-Live)

How to sign into and claim units in Link-Live.

Email Notifications (Link-Live)

How email notifications work and how to configure/modify email addresses.

Do I have to use Link-Live for testing? (Link-Live)

Testing options for your device.

How do I unclaim a Unit? (Link-Live)

How to unclaim a unit in Link-Live.

Buffered Test Results per Unit (Link-Live)

Number of test results that are buffered when unit is unable to connect to Link-Live.

How do I manage users and Organizations? (Link-Live)

How to manage users and organizations.

Language Settings (Link-Live)

How to change language settings in Link-Live.

Configure LinkSprinter Settings via Link-Live (Link-Live)

How to configure LinkSprinter settings via Link-Live.

Configure LinkRunner AT settings via Link-Live (Link-Live)

How to configure LinkRunner AT settings via Link-Live.

Reports & Data (Link-Live)

How to generate Link-Live reports and export data.

Not Receiving Email Notifications or Activation Email (Link-Live)

Troubleshooting steps when you are not receiving notifications or emails.

What is Link-Live? (Link-Live)

Unified results, reporting and data management cloud portal for NetAlly Network Testers enabling collaboration across your entire team.

AirMapper Heat Maps (Link-Live)

How to view AirMapper Survey heatmaps after uploading to Link-Live.

API Guide (Link-Live)

How to access Link-Live results via API.

AirMapper Feature Availability (Link-Live)

Table which outlines availability of various Link-Live features with and without AllyCare.

Topology Information (EtherScope nXG)

Viewing Topology Information in Link-Live

Topology Image Save (Link-Live)

How to save and manipulate topologies in Link-Live for viewing, documenting, and presenting.

No Log4j Security Vulnerability Product Impact

Impact of Log4j security vulnerability on NetAlly products or websites

Cable Test Results in Link-Live (Linksprinter)

NetAlly branded units have a feature that uploads cable test results to Link-Live.

Change of Ownership (Link-Live)

Instructions on how to change/transfer ownership of an organization from one email account to another.

Survey Templates (Link-Live)

Creating and using templates for survey data and reports.

Unavailable to Specific Countries (Link-Live)

Link-Live is unavailable to these users located in one of these specific countries.

Hide IP Information (Link-Live)

How to hide or show IP information in email notifications and Link-Live.

Outbound Ports (Link-Live)

Outbound port numbers that need to be open for Link-Live functionality.

Deleting a Floor Plan (Link-Live)

Deleting and AirMapper Floor Plan within Link-Live

Settings and Link-Live

How to configure settings from Link-Live

Organizing Test Results with Folders and Labels (Link-Live)

How to organize and label test results in Link-Live.

How to organize test results with a + symbol (Link-Live)

Organize test results in Link-Live by adding a + symbol.

How is my data secured in Link-Live? (Link-Live)

Security measures and precautions used with the LInk-Live service.

Trouble Claiming Your Device? (Link-Live)

How to resolve issues when claiming your device in Link-Live.