Self-Help Knowledge
Base Articles

 

LinkRunner G2 (Discontinued)

Wiremap Adapter Compatibility

Wiremap adapter compatibility for NetAlly products.

How to Obtain a Packet Capture

Steps on how to obtain a packet capture for troubleshooting purposes.

Software Update - Manually (LinkRunner G2)

How to manually update the software on the LinkRunner G2.

Software Update - Automatic (OTA) (LinkRunner G2)

How to automatically update the LinkRunner G2 software through Over the Air (OTA) update.

Auto Power Off and Sleep Settings (LinkRunner G2)

How to configure the LinkRunner G2's auto power off and sleep settings.

Android Platform Version

Android platform commercial version.

802.1x Authentication - Certificate Requirements (LinkRunner G2)

802.1x Authentication - Certificate Requirements for the LinkRunner G2.

Statement of Volatility (LinkRunner G2)

Statement of Volatility for the LinkRunner G2.

AutoTest - TCP Connectivity Example (LinkRunner G2)

LinkRunner G2: AutoTest - TCP Connectivity Example

How to save results locally (LinkRunner G2)

How to save and access results locally on the LinkRunner G2.

Cable Testing and Wire Mapping (LinkRunner G2)

Cable testing and wire mapping on the LinkRunner G2.

Supported Wi-Fi/Bluetooth Adapters (LinkRunner G2/10G/3000/4000)

Listing of the supported supported Wi-Fi/Bluetooth Adapters for the LinkRunner G2, LinkRunner AT 3000/4000, and LinkRunner 10G.

Attaching a QR Code/Barcode to the Last Test Result (Linkrunner G2)

How to scan a QR Code/Barcode and attach it to the last test result as a comment.

How To Obtain Log Files (LinkRunner G2)

How to obtain log files on the LinkRunner G2.

How do I unclaim a Unit? (Link-Live)

How to unclaim a unit in Link-Live.

Buffered Test Results per Unit (Link-Live)

Number of test results that are buffered when unit is unable to connect to Link-Live.

How to find a Serial Number

How to find a Serial Number of any NetAlly product.

802.1x Authentication EAP Types

Definitions of supported EAP (Extended Authentiation Protocol) types for 802.1x authentication.

Accessing files from a browser (LinkRunner G2)

How to access LinkRunner G2 files from a PC browser.

Supported SFP's and Measuring Optical Power

Fiber support for NetAlly products to include SFP modules that are supported.

Missing Switch Information via CDP/LLDP

NetAlly products examine and parse the first Layer 2 (CDP/LLDP/EDP/FDP) discovery packet.

Battery & Power Issues (LinkRunner G2)

How to troubleshoot battery and power issues on the LinkRunner G2.

JSON Files

How to view data in an exported JSON file.

Restore Factory Defaults (LinkRunner G2)

Restoring factory defaults on the LinkRunner G2.

iPerf & Speedtest Limitations

Speed limitations when using iPerf or Ookla Speedtest.

No Log4j Security Vulnerability Product Impact

Impact of Log4j security vulnerability on NetAlly products or websites

iPerf Configuration & Testing (LinkRunner G2)

How to configure and test with Magic iPerf from the LinkRunner G2.

Unable to update Apps (LinkRunner G2)

Applications download but do not install.

Forgotten Password for Product Registration Site

Follow these steps if you forget your password when logging into NetAlly's product registration site.

Extend the Life of the RJ45 Port

Extending the life of the RJ45 Port on the LinkRunner units.

Screen Capture (LinkRunner G2)

How to take a screen capture on your LinkRunner G2.

Profiles (LinkRunner G2)

How to create and manage profiles on the LinkRunner G2.

LinkRunner Network Tester Upgrade Guide

Compare features between various NetAlly LinkRunner products.

Change Registered Product Ownership within Same Company

How to change the registered owner of a NetAlly product if you are within the same company.

What is the LinkRunner G2? (LinkRunner G2)

Enhanced AutoTest diagnostics for configuration and validation of copper and fiber Ethernet networks and devices.

Registering Your NetAlly Network Test Products and AllyCare Key Code

How to register your products so you don't miss out on important benefits.