Self-Help Knowledge
Base Articles

 

OneTouch AT

General: Wiremap Adapter Compatibility

Wiremap adapter compatibility for NetAlly products.

General: How to Obtain a Packet Capture

Steps on how to obtain a packet capture for troubleshooting purposes.

General: How to find a Serial Number

How to find a Serial Number of any NetAlly product.

OneTouch AT: KRACK Release Message

Release notes on the OneTouch AT for 6.5.2, which addresses the KRACK vulnerability.

Onetouch AT: Restore Factory Defaults

How to restore factory defaults on the OneTouch AT.

Onetouch AT: Using the Port Scan Feature

How to run a Port Scan using the OneTouch AT.

OneTouch AT: AutoTest & Packet Capture

How to configure the OneTouch AT to save packets captured during an AutoTest.

OneTouch AT: Return Codes for HTTP, ICMP, FTP, and SMTP

Return Codes for multiple services to assist in troubleshooting and diagnostics.

OneTouch AT: Activating Options

How to add licensed options to upgrade from a lower model OneTouch AT.

OneTouch AT: 802.1x Authentication & EAP Configuration (Wired)

Describes the supported EAP types for OneTouch and how to enable 802.1x Authentication.

OneTouch AT: 802.1x Authentication & EAP Configuration (Wireless)

Describes the EAP types supported on Wi-Fi for the OneTouch AT, and how to enable wireless 802.1x authentication.

OneTouch AT: Enable Secure Remote Management

This article describes the process to activate the Remote Management feature of the OneTouch AT.

OneTouch AT: Low Link Level

Describes issues with link across RJ-45.

OneTouch AT: Inline PoE Measurement

Steps to analyze PoE inline during testing.

Onetouch AT: Statement of Volatility

Statement of Volatility for the OneTouch AT.

OneTouch AT: Tips for Scrolling using Remote Control

Tips for scrolling in menus and other screens remotely on the OneTouch AT.

OneTouch AT: Running Periodic AutoTests

How to run periodic autotests using the OneTouch AT.

OneTouch AT: 1G Wired End-to-End Performance Test (RFC 2544)

Describes the requirements and configuration steps for running an end-to-end performance test with reflector and peer options.

General: 802.1x Authentication EAP Types

Definition of supported EAP types for 802.1x authentication.

General: Supported SFP's and Measuring Optical Power

Fiber support for NetAlly products to include SFP modules that are supported.

General: Missing Switch Information via CDP/LLDP

NetAlly products examine and parse the first Layer 2 (CDP/LLDP/EDP/FDP) discovery packet.

OneTouch AT: Software Update

How to update software on the OneTouch AT.

OneTouch AT: Enable Wi-Fi Management Port

How to enable wireless management and connection on the OneTouch AT for remote management.