Typical operating battery life is 3-4 hours. Battery life from full charge varies on the features being used.
Note: POE will not work if unit doesn’t have enough battery charge to boot and negotiate POE first.
1. Usage
2. Screen brightness
3. The types of apps running in the background.
4. The unit is properly shut down and not in sleep mode.
Battery Drains Fast/Doesn't Hold A Charge
1. Uninstall apps that you no longer use.
2. Adjust your screen brightness for the environment you are in.
3. Make sure you are powering the unit completely off and not just going into sleep mode. Press and hold the power button and confirm power off.
Note: To make sure your unit is not in standby mode, press the power button quickly to see if it resumes without going through the boot process
4. After you've made sure the unit is properly shut down, leave on the charger overnight.
When plugged in the LED will turn red and turn off when fully charged.
Unit Does Not Power On
1. Does the red LED light come on when the charger is plugged in? Does the LED light turn green? If so, how long does it take?
2. Make sure when pressing the power button, you hold for a couple of seconds before you let go.
3. If possible, try another charger.
3. If possible, try another battery.
