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Wiremap adapter compatibility for NetAlly products.
Steps on how to obtain a packet capture for troubleshooting purposes.
Android platform commercial version.
How to unclaim a unit in Link-Live.
Number of test results that are buffered when unit is unable to connect to Link-Live.
How to find a Serial Number of any NetAlly product.
How to take a screenshot and access it later on the EtherScope nXG, LinkRunner 10G, AirCheck G3, CyberScope, CyberScope Air.
How to create custom autotest profiles with the EtherScope nXG.
Definitions of supported EAP (Extended Authentiation Protocol) types for 802.1x authentication.
Fiber support for NetAlly products to include SFP modules that are supported.
NetAlly products examine and parse the first Layer 2 (CDP/LLDP/EDP/FDP) discovery packet.
If your unit will not power on please review the steps in this article.
New AutoTest features added to version 1.2 of the EtherScope nXG.
How to collect AirMapper data on the EtherScope nXG or AirCheck G2/G3.
How to view AirMapper Survey heatmaps after uploading to Link-Live.
How data rates are determined in the AirMapper app on the EtherScope nXG.
How to remotely connect to your EtherScope nXG from Link-Live.
Table which outlines availability of various Link-Live features with and without AllyCare.
AirMapper .amp file name for use in AirMagnet Survey PRO.
How to troubleshoot battery and power issues on the EtherScope nXG.
Passive and Active Surveys within AirMapper
How to view data in an exported JSON file.
Viewing Topology Information in Link-Live
Speed limitations when using iPerf or Ookla Speedtest.
Optional battery packs, purchased separately, for the EtherScope nXG.
How to use 100BaseBX on the EtherScope nXG or LinkRunner 10G.
How to save and access local reporting options.
Impact of Log4j security vulnerability on NetAlly products or websites
Power adapters for the EtherScope nXG and LinkRunner 10G.
Follow these steps if you forget your password when logging into NetAlly's product registration site.
Configuration settings to prevent unit reboots.
Registering your AirCheck G3, Etherscope nXG (EXG-300), CyberScope, CyberScope Air, or LinkRunner 10G with AllyCare
How to copy, move, and manage files on your unit.
When using a remote connection to EtherScope and Sepctrum, the connection can drop.
Solution for excess ARP activity on the EtherScope nXG, AirCheck G3, and CyberScope Air
Supported certificate types and troubleshooting.
Instructions and setup for using the performance app to test to test dark media. LANBERT is the preferred method.
Enabling names for Cisco Access Points
How to create AP Alias & ACL.
Cable testing, toning, and wire mapping on the EtherScope nXG, LinkRunner 10G, and CyberScope.
Information on battery life expectations and how to extend usage time.
How to change the registered owner of a NetAlly product if you are within the same company.
How to conduct an iPerf test.
Product features available with AllyCare per unit.
The Do's and Don'ts of using the RJ45 port on your tester.
How to manually update the software on your tester.
How to configure PoE settings on your unit.
How to configure receive only mode settings.
How to use packet captures for troubleshooting.
How to update the firmware/software on your EtherScope nXG, LinkRunner 10G or CyberScope.
How to remote connect with VNC Viewer.
EtherScope nXG is a powerful network tester & WiFi 6 diagnostics tool.
How to use the Discovery App.
How to export log files from the EtherScope nXG, LinkRunner 10G/3000/4000, AirCheck G3, CyberScope, or CyberScope Air.
How to run an active and passive survey simultaneously on the EtherScope nXG.
Description of buffered upload list; how to recognize and clear failed uploads to clear buffered list.
How to charge your EtherScope nXG using Power over Ethernet (PoE).
How to register your products so you don't miss out on important benefits.
How to restore factory defaults through the UI and from recovery mode.