Self-Help Knowledge
Base Articles

 

AirCheck G3

Android Platform Version

Android platform commercial version.

How do I unclaim a Unit? (Link-Live)

How to unclaim a unit in Link-Live.

Buffered Test Results per Unit (Link-Live)

Number of test results that are buffered when unit is unable to connect to Link-Live.

How to find a Serial Number

How to find a Serial Number of any NetAlly product.

iPerf & Speedtest Limitations

Speed limitations when using iPerf or Ookla Speedtest.

Activation and Registration Process

Registering your AirCheck G3, Etherscope nXG (EXG-300), CyberScope, CyberScope Air, or LinkRunner 10G with AllyCare

Unit Reboots or Cannot Connect to Wi-Fi: Excess ARP activity (EtherScope nXG, AirCheck G3, CyberScope Air)

Solution for excess ARP activity on the EtherScope nXG, AirCheck G3, and CyberScope Air

AirCheck G3 vs AirCheck G2

Feature comparisons between the AirCheck G3 and G2 units.

No Camera, Microphone, or Speaker (AirCheck G3/CyberScope Air)

Is there a camera, microphone, or speaker on the AirCheck G3 or CyberScope Air?

Product Models (AirCheck G3)

AirCheck G3 models are available in 3 different versions.

Restore Factory Defaults (AirCheck G3)

How to restore factory defaults through the UI and from recovery mode.

Are Parts Missing from my Recently Purchased AirCheck G3 Kit? (AirCheck G3)

Where to find your directional antenna and Spectrum NXT-1000 adapter

Updating Software (AirCheck G3 & CyberScope Air)

How to update the firmware/software on the AirCheck G3 or CyberScope Air.

Ethernet Link Testing (AirCheck G3 Pro & CyberScope Air)

A workaround for Ethernet Testing with the AirCheck G3 Pro or CyberScope Air

Wireless iPerf Testing (AirCheck G3, CyberScope Air, EtherScope nXG)

How to complete wireless iPerf test using the Wi-Fi Test port.

Ethernet Adapters and Cameras (AirCheck G3, CyberScope Air)

Supported accessories for the AirCheck G3 or CyberScope Air.

Missing Cisco AP Names

Enabling names for Cisco Access Points

Locate APs and Wi-Fi Clients (AirCheck G3)

How to locate APs and Wi-Fi Clients from Channel Maps

Change Registered Product Ownership within Same Company

How to change the registered owner of a NetAlly product if you are within the same company.

Configuring the Management Port for Enterprise Security

Enterprise security requirements for WPA/WPA2/WPA3 Enterprise now require a CA (Certificate Authority) certificate file to be imported to your unit. Some E

AllyCare Enabled Product Features

Product features available with AllyCare per unit.

AirCheck G3: Pairing with a Test Accessory

How to pair the AirCheck G3 with a Test Accessory.

How to obtain Log Files

How to export log files from the EtherScope nXG, LinkRunner 10G/3000/4000, AirCheck G3, CyberScope, or CyberScope Air.

Failed Buffered Link-Live Uploads

Description of buffered upload list; how to recognize and clear failed uploads to clear buffered list.

Registering Your NetAlly Network Test Products and AllyCare Key Code

How to register your products so you don't miss out on important benefits.